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Apply now Job no: 640732
Work type: Permanent Full Time
Location: Perth
Categories: Insurance, Business Leader, Pay Band 7

Executive Manager Personal Injury Claims WA/NT

  • Drive performance and operational results for Workers’ Compensation in WA and NT
  • Lead and enable a team that delivers brilliant Workers’ Compensation claims and customer outcomes
  • Perth Location

The Role

The role of Executive Manager, Personal Injury Claims exists to transform and improve claims handling and operational results for the schemes operating within their State/s. For this role, this includes: Western Australia and Northern Territory Workers' Compensation Underwritten. As we emerge into new markets, the role accountability will broaden to include new business areas.

The role will lead a team that delivers to the Personal Injury Claims strategy and will execute a program of work focussed on growing the Personal Injury Claims business by better meeting customer needs, sharing best practice, leveraging our scale and creating personal injury professionals for the future.

Key Responsibilities

  • Leadership of the Workers’ Compensation Claims operations for WA and NT.
  • Execute the national claims strategies to reduce both the overall claims liability and operational expense position of the team.
  • Execute a program of work focussed on growing the Personal Injury Claims business.
  • Contribute to the development of the Personal Injury Claims strategic roadmap and work collaboratively with the Personal Injury Claims leadership team in the achievement of the strategy.
  • Development and management of budgets, ensuring a focus on short, medium and long-term profitability.
  • Act as a point of escalation to influence outcomes that will support the team and the division to achieve its goals and objectives.
  • Sponsor change and support key initiatives as they rolled out with the claims business.
  • Provide input to the claims design process.
  • Maintain focus on income and profitability within schemes.
  • Ensure corporate compliance within the schemes.

Skills & Experience

  • Proven leadership experience within Workers Compensation Insurance claims
  • Strong knowledge of insurance lifecycle and specifically Personal injury market and future trends
  • Extensive commercial experience in insurance or financial services
  • Degree in Business, Commerce, Law, Medical or Allied Health


  • Flexible working arrangements
  • Up to 25% off insurance, Banking, superannuation
  • Discounted home Loan and Personal Loan rates
  • Employee share scheme
  • Study Support, Employee Referral Program ($600), Years of Service Recognition

About the Company

Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand.


Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

If this role sounds like the challenge you have been looking for please submit an application online today.



Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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