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Apply now Job no: 640656
Work type: Permanent Full Time
Location: Perth
Categories: Insurance, Team Member, Pay Band 3

Workers Compensation Claims Advisor

Suncorp Group is home to some of Australia and New Zealand's biggest and most trusted names in insurance, banking and superannuation, including AAMI, Shannons, GIO, Suncorp Insurance, Bingle & Apia. We have a down-to-earth and open culture, with leaders and mentors who are accessible and willing to help you develop. Our team of 14,500 people enjoy a wide range of health and wellbeing opportunities and give back to the community through fundraising, volunteer days and community grants.

The Claims Advisor role will see you liaise with many parties including employers, injured workers, medical and allied health providers and solicitors. You will manage the Claims process while meeting service level agreements, liaising with stakeholders and providing an outstanding customer focus to the best outcomes for your claimants.

This role is a full-time OR Part-time 

The role:

  • Management and negotiation of litigated claims, including communication with claimants and solicitors, through various means
  • Overall management of individual claims to ensure appropriate strategies are followed to reduce the average duration and cost of claims
  • Continual assessment of the Quantum and Estimate of claims utilising the evidence available
  • Utilise and collaborate with relevant areas (e.g. Rehabilitation, Legal Services, etc.) to discuss and action plan file direction
  • Maintain consistent and effective file management systems

The successful applicant will have:

  • Ideally you will have experience with Workers Compensation or alternatively have an Allied Health background
  • Workers Compensation Claims or Case Management experience would be highly desired
  • Appreciation of and commitment to exceptional customer service
  • Demonstrated ability to analyse data and identify key issues and develop solutions, and drive data-based decisions
  • Committed to delivering high quality solutions within required timeframes
  • Exceptional attention to detail
  • Superior written & verbal communication skills
  • Strong communication and negotiation skills

Suncorp offers our people:

  • Comprehensive training programs,
  • Career Development - internal promotion and staff development,
  • Attractive staff benefits including discounted insurance policies (upon completion of probation period).

If you're keen to join a dedicated and inspired team and develop in an iconic national organisation that offers a flexible and diverse working environment and career progression, we would like to hear from you. A competitive salary package will be negotiated dependent on aptitude, skill and experience.

Applications will be closing shortly, so if this sounds like the role for you then please apply now! Alternatively, please contact Raj Balakeyan 02 8121 3267 for further information.



Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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