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Apply now Job no: 640639
Work type: Permanent Full Time
Location: Auckland, Christchurch, Wellington
Categories: Pay Band 5


Systems Engineer - Voice

At Suncorp we focus on innovation and continually challenge our people to think outside the square. Committed to our people, we have a culture where leaders are empowered to make decisions and individuals are able to succeed in a supportive environment that rewards both team work and ambition. Do you want to be part of the success story?

We have a rare opportunity to take responsibility for the design, deployment, enhancement, maintenance and support of the Unified Voice Communications within Suncorp New Zealand.You will Proactively identify and create proposals for technology improvements.

More about the role:

  • The role will keep things simple while driving innovation, removing blockages and anticipates and adapts to changing market and business challenges.
  • Use Agile and Lean practices to drive everyday way of working;
  • Complete Initiative Outlines to propose and deliver innovation, enhancements, upgrades to new or existing technology
  • Will require keep up-to-date with the latest technology trends

Proactively identify and create proposals for technology improvements

In order to be successful in the role you must have proven experience of the following:

  • At least five years in the operational role Mandatory
  • Minimum five years in Unified Voice Communications experience in a medium to large organisation Mandatory
  • Industry standard certifications in relevant technologies such as Avaya, Nice Voice Recording, Skype for Business and Genesysare all Mandatory.
  • A proven commitment to continuous learning and development.
  • Understanding of, and experience with Agile, and Lean methodologies.
  • A willingness to develop and promote new ideas and challenge the way things are done.
  • Strong communication skills - written, verbal and presentation.
  • Strong relationship management skills and the ability to communicate well with and influence diverse internal and external stakeholder groups to promote innovative solutions for customers.

 

Benefits

  • Competitive salary + discretionary annual bonus 
  • 50% discount on Vero insurance products 
  • Flexible leave of up to 4 days per year
  • Positive, inclusive team environment where we welcome individuality and celebrate diversity 
  • Flexible work arrangements embracing a healthy work/life balance 
  • Discounted medical insurance through Southern Cross 
  • Flexible benefit $250 annually for gym membership or hobbies
  • Flexible career break opportunities 
  • Opportunity to join the employee share plan 

Culture

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.  We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

For additional information about the company click on link below.

https://www.suncorp.com.au/

If this sounds like you, apply online today.

Advertised: New Zealand Standard Time
Applications close: New Zealand Standard Time

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