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Apply now Job no: 640337
Work type: Max Term Full Time
Location: South Coast
Categories: Insurance, Strategy, Corporate & Professional Services, Team Member, Pay Band 4


Performance Coach

  • Drive business and group priorities within this critical role
  • 12 month contract role reporting into the Leader Scheme Monitoring & Performance  
  • An opportunity to collaborate across teams and build strong relationships
  • Wollongong Location

The Performance Coach position involves delivering performance coaching specific to the NSW Workers Insurance Claims business in line with icare vision, Deed and legislative requirements. The role also involves working in partnership with the Claims business to develop and support delivery of coaching initiatives to support the achievement of business goals and create value for our customers.

Key Responsibilities include:

  • Collaborating and create GIO processes & Procedures in line with Deed and legislation
  • Ongoing coaching on Workers Compensation technical expertise and excellence
  • Supporting Claims team to deliver to icare Scheme Change & Customer Engagement Strategy
  • Ensuring consistent approach to recruitment so that staff with the right skillset are employed and retained
  • Implementing legislative change and icare initiatives
  • Collaborating closely with the Claims business to ensure coaching solutions are in line with business needs and Deed requirements
  • Acting as Claims SME for inputs for Industry and icare events/awards.

Skills & Experience:

  • Minimum 5 Years’ experience in a consulting or HR discipline is mandatory
  • Experience in business coaching and delivery
  • Strong NSW workers compensation background (5 + years)
  • The ability to establish mutually beneficial relationships built on personal credibility and expertise
  • High degree of business acumen, understanding of business drivers associated with the learning function
  • Demonstrated ability to work in a high performing team, willingness to share best practice and capable of giving and receiving candid and constructive feedback

Culture:

Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

If this role sounds like the challenge you have been looking for please submit an application online today. For a confidential discussion please call Annette Frasca on 02 8121 3236.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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