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Apply now Job no: 640133
Work type: Permanent Full Time
Location: Brisbane - Inner Suburbs & CBD, Various
Categories: Human Resources & Training, People and Performance, First Line Leader, Pay Band 5

Payroll Lead

  • Manage an outsourced payroll solution for 13,000 + Employees
  • Permanent
  • Brisbane location


The Role

Manage Suncorp’s Payroll services for Australia in this leadership position. You will manage 2 Payroll Operations Consultants and be accountable for delivering effective Payroll transactional activities and ensuring payroll compliance for 13,000 + employees.


Key Responsibilities

Reporting to the EM Talent Management & Operations, your responsibilities will include:

  • Ensure end to end delivery of Suncorp’s fortnightly pay-run
  • Collaborate with the Group’s partners and internal stakeholders to maintain a compliant and efficient payroll solution
  • Design process and maintain associated documentation and support materials (including standard operating procedures (SOP’s) and training guides)
  • Drive performance improvement and lift the capability of payroll partners to ensure continuous performance improvements
  • Conduct risk controls, data cleanse and performance testing of HR systems and processes
  • Provide technical payroll advice on matters escalated to the Operations team through the Tiered Enquiry Model and from Group Company Directors
  • Ensure consistency and quality client delivery experience in line with SLAs and protocols
  • Execute and deliver on agreed initiatives associated with the payroll
  • Stay abreast of legislative changes and best practice; provide advice as required
  • Drive continuous improvement within team targeting positive client experience and work-flow disciplines


Skills & Experience

To be successful in this role, you will have previous experience processing Payroll for large employee groups. Specific requirements include:

  • Tertiary qualifications in Accounting or Finance - desired
  • HR Qualification – Desired
  • 8+ years’ experience running a large, complex payroll
  • Payroll outsourcing experience – desired
  • PeopleSoft HCM (Australian HR)
  • Communication and leadership capabilities


Suncorp Benefits

When you join Suncorp you gain access to a wide range of benefits including:

  • Annual performance bonus scheme
  • Career development opportunities and training
  • Flexible working arrangements including an agile-work environment, new offices in Melbourne & Sydney and a range of leave options
  • Discounts on Banking, Superannuation and Insurance products (up to 25%)
  • Collaborative and friendly culture promoted through onsite exercise classes, discounted gym memberships and a comprehensive health and well-being program
  • Highly valued community involvement, including employee giving opportunities
  • Competitive salary offering with annual bonus scheme

Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.


Please apply now if this sounds like the role for you. You must submit an online application to be considered. Questions can be directed to Brigid Furlong via Brigid.furlong@suncorp.com.au

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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