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Apply now Job no: 640036
Work type: Max Term Full Time
Location: Rest of TAS
Categories: Call Centre, Insurance, Contact Centre, Team Member

Customer Value Specialist - Apia


  • Comprehensive on site training
  • Maternity cover contract until end of Jan 2019

Apia is a leader in the insurance industry and has a well earned reputation for providing outstanding customer service. We are looking for people with a strong sales focus and a real interest in providing superior levels of customer service to join our team based in Launceston.

The role

Apia offer a wide range of general insurance products including home, car, caravan, boat, and travel insurance to customers aged 50 and above. As a Customer Value Specialist you will take a wide variety of insurance related calls from new and existing customers, with a focus on providing exceptional customer service and maximising sales opportunities.

To be successful you will need

  • Exceptional customer service skills and sales focus.
  • Previous call centre experience would be highly regarded
  • Enthusiasm, drive and dedication to succeed in a fast paced environment
  • Excellent written and verbal communication skills
  • Basic computer skills


  • Comprehensive financial services training and accreditation (6 weeks training)
  • Ongoing development, training and support.
  • Discounts on a range of products after a qualifying period

If you are self-motivated, results driven and have a passion for providing outstanding customer service face to face and over the phone spanning the hours of 8:30am – 5:00pm Monday - Friday, then this is the role for you! 

Applications will be closing shortly, so if this sounds like the role for you then please apply online now! For more information can you please contact our resourcing partner Jonathan Hsu  on 02 82269659.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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