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Apply now Job no: 639818
Work type: Max Term Full Time
Location: Sydney - Inner Suburbs & CBD
Categories: Banking, Insurance, Wealth, Advice, Super, Investment, Life Risk, Team Member

Key Account Manager

  • Drive business and group priorities within this critical role
  • 8 month contract reporting into the Senior Key Account Manager (Workers Compensation)
  • An opportunity to collaborate across brokers and build strong relationships
  • Sydney CBD location

The purpose of the Key Account Manager NSW role is critical to the retention and profitable growth of Key accounts in NSW and on a national basis. The role also involves developing and maintaining relationships with intermediaries, end clients and all internal stakeholders, and leveraging from existing broker and end customer relationships to provide a complete solution to their insurance needs.

Key Responsibilities include:

  • Ensuring consistent execution and delivery of service to our intermediaries and end clients across multiple lines of insurance
  • Account managing specified Corporate Insurance and Workers Compensation clients, including national employer accounts across respective jurisdictions
  • Managing strategic relationships with allocated key clients and brokers
  • Retention of key accounts across all product lines, including facilitation and management of the renewal process, obtaining pricing and various information to ensure smooth renewal cycle, as required
  • Retention of Workers Compensation account managed clients, including National key clients in line with retention targets
  • Implementing and monitoring strategic annual programmes and service plans/agreements for allocated key clients
  • Demonstrate initiative in all customer interactions (both internal and external) to exceed their expectations

 Skills & Experience:

  • 5 years+ in the Commercial Insurance/Workers Compensation industry
  • Knowledge of the Commercial Insurance market, operations and product
  • Knowledge of Workers Compensation Legislation’s across Australia and other corporate products
  • Proven capabilities for managing relationships with national clients and international brokers
  • Some interstate travel
  • Frequent out of office broker/customer visits


Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

If this role sounds like the challenge you have been looking for please submit an application online today. For a confidential discussion please call Annette Frasca on 02 8121 3236.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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