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Apply now Job no: 639593
Work type: Permanent Full Time
Location: Brisbane - Inner Suburbs & CBD
Categories: Analyst, Human Resources & Training, IT, Team Member, Pay Band 4

Support Analyst - Technology Partnering

  • Delivery focused opportunity in Technology Partnering
  • Execute commercial contracts to support Suncorp’s Technology capability
  • Brisbane location, permanent opportunity


The Role

Technology Partnering is an integral part of Suncorp’s strategic Information Technology Outsourcing (ITO) delivery. The Support Analyst plays a hands-on role in the delivery of these partnering initiatives. This will include collaboration with internal stakeholders ensuring contractual coverage, management of Suncorp’s risk appetite and ensuring contractual and commercial obligations are met.


Key Responsibilities

Reporting to the Delivery Program Manager, you will work in a team of four. Responsibilities will include:

  • Advise and manage duties related to new initiatives, renewals and variations. Including drafting and presentation of SOAPs, contract operational reviews, curating the approval lifecycle and maintaining sources of information/document truth.
  • Manage the contractual and approval workflow to minimise working at risk. 
  • Create data, reports and insights for stakeholders including key portfolio metrics such as our current partnering footprint, ITO engagement forecasting, flight-plans and project plans.
  • Co-ordinate the development of risk artefacts supporting sourcing initiatives. Work collaboratively with appropriate stakeholders to identify, review, improve and remediate operational risk items including physical and cyber information security and continuity of business.
  • Build strong relationships and collaborate with strategic partners to ensure seamless delivery and timely execution. Use these relationships to seek and implement continuous improvement opportunities for partnering engagements.
  • Support TDL in identification of business benefits and value (tangible and intangible), the production of cost benefit analysis and/or production of business case submissions.


Skills & Experience

To be successful in this role you will demonstrate:

  • Tertiary qualifications in Business, Information Technology, Commerce or related field - desired
  • Circa two years’ experience in business analysis in a complex working environment
  • Demonstrated experience working with contract formation and negotiation - desired
  • Experience in project delivery working with both internal and external stakeholders
  • Experience of successful delivery of complex solution with multiple facets (technical, relationship and commercial)
  • High level of attention to detail and problem-solving ability


Suncorp Benefits

When you join Suncorp you gain access to a wide range of benefits including:

  • Discounts on Banking, Superannuation and Insurance products (up to 25%)
  • Flexible working arrangements including an agile-work environment, new offices in Melbourne & Sydney and a range of leave options
  • Collaborative and friendly culture promoted through onsite exercise classes, discounted gym memberships and a comprehensive health and well-being program
  • Competitive salary offering with annual bonus scheme

Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.


If this role sounds like the challenge you have been looking for please submit an application online today. For a confidential discussion please contact Brigid Furlong in Recruitment via Brigid.furlong@suncorp.com.au

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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