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Email: recruitment@suncorp.com.au

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Apply now Job no: 639496
Work type: Permanent Full Time
Location: Sydney - Inner Suburbs & CBD
Categories: Marketing & Communications, Team Member

Senior Advisor - External Relations

  • Support the development of the function’s media strategy, governance and framework to ensure a consistent brand identity and key messages through traditional and new media channels
  • Flexible working arrangements e.g. work from home 1 day per week
  • Sydney based


The External Relations team is part of the wider Group Corporate Affairs team where media, government, public policy, social responsibility and corporate communications are managed. 

The Role

Reporting directly to the Manager, External Relations - Insurance, the role works closely with the wider Corporate Affairs and Social Media teams to develop a range of proactive campaigns for external audiences. It also supports the management of media issues, customer complaints and content creation across various channels.

Key Responsibilities

  • Ensure all communications are developed and targeted with measurable outcomes to support business objectives
  • Evaluate effectiveness of all communications
  • Contribute to the development, implementation and evaluation of media plans, in line with the function and Group’s media relations strategy.
  • Contribute to the writing of media releases, speeches and briefing notes for external events and shareholder communications.
  • Provide media support for crisis communications and weather events to maintain a positive image for the function and Group.
  • Develop timely responses to media enquiries in consultation with the Manager, External Relations Insurance and in line with approval processes.
  • Identify and produce in-house digital content as part of a Group content production team and support brands by working collaboratively with the Social Media team to develop engaging content.
  • Be proactive in identifying issues and opportunities, and assist in formulating appropriate responses. 
  • Leverage business insights, skills and abilities across the Corporate Affairs team to ensure practices are highly efficient and effective

Skills & Experience

  • Degree in Media Studies, Communications, Journalism, PR, or business related discipline (Mandatory)
  • Minimum 5+ years communications experience in a major corporation, government department or public relations agency.
  • Strong understanding of Financial Services and or the Insurance industry
  • Strong ability to translate business objectives into multi-channel communication plans
  • Experience in digital content creation with emphasis on video production.
  • Strong understanding and capability to communicate financial and business data that relates to the organisation, particularly when there is an effect on business performance and reputation.


  • Flexible working arrangements i.e. working from home 1 day per week
  • Up to 25% off insurance, Banking, superannuation
  • Employer of choice for gender equality

 About the Company

Our Marketplace of products, services and experiences is designed to make it easier for our customers to meet their financial needs. It brings together our strong portfolio of banking & wealth and insurance solutions from across our many brands including Suncorp, AAMI, GIO, Apia and Shannons, as well as those from our partners.”


Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

For additional information about the company click on link below. http://www.suncorpgroup.com.au/about-us/what-we-do/our-brands

If this sounds like you, apply online today. For further information contact Steven Cattley on (02) 8121 3276.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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