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Apply now Job no: 639409
Work type: Permanent Full Time
Location: Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD
Categories: Pay Band 5


Vendor Relationship Manager

  • Vendor Manager, Governance, Planning
  • Multiple locations: - Brisbane Sydney or Melbourne
  • Competitive salary and bonus with awesome Suncorp employee benefits

Suncorp’s vision is to be the destination for the moments that matter. Vendor Managers maintains a consolidated view of TDL domain contracts, and supplier arrangements to ensure commitments and investment requirements are considered and reflected in TDL business planning and budgets.

We’re looking for a Vendor Relationship Manager to support TDL Domains with the development and management of vendor and supplier resource plans. Governance oversight of TDL domain and cross-domain partner resource plans. Collaborate with TDL Domains, Partnering and Procurement on agreed vendor strategies.

Key accountabilities

  • Support TDL Domains to manage external vendor relations & performance
  • Implement and manage vendor governance framework and supplier review processes
  • Coordinate TDL Domain partner and supplier pipeline and planning.
  • Perform as functional bridge amongst external vendors as well as internal stakeholders.
  • Ensure TDL wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished.
  • Track supplier performance, service levels, metrics, and performance incentive pool
  • Work with TDL Domains to resolve supplier performance and governance issues & coordinate development and tracking of improvement plans, if required.
  • Work with TDL Domains to resolve disputes and manage escalations
  • Identify and implement continuously enhance efficiencies associated with vendor management
  • Participate to formulate workflow processes, methods and policies for applying vendors.
  • Ensure to collaborate with TDL areas to assure Strategic Vendors/Partners are effectively manage plus contracts are completely leveraged.
  • Provide oversight on stakeholder satisfaction survey process and actions identified
  • Prepare processes for as well as manage analysis, selection and transition.
  • Monitor contractual agreements for TDL Domain vendors & provide visibility of the pipeline.
  • Stimulate steady process enhancement to present increasing operational efficiency in entire business partner processes.

 The ideal candidate will have the following

  • Tertiary Qualification in Information Technology and/or Business Desired
  • Strong knowledge of Agile methods and change management are essential
  • Commercial Acumen: Applying knowledge of internal and external business environments to consider the bottom-line impact of alternative solutions; maximising benefits whilst balancing risks
  • Manages stakeholder’s expectations of deliverables, seeks ongoing feedback and exceeds expectations where possible
  • Strong customer delivery: skilled ability to ensure the agile delivery of the business change.
  • Skilled ability to handle complexity and uncertainty
  • Strong problem solving skills and conceptual thinking skills
  • Skilled ability to contribute to and understand strategic perspectives, and translate to tactical actions
  • Flexibility and resilience in responding to multiple changing priorities
  • Systematic and disciplined approach to planning, organising, decision making and delegation
  • Skilled ability to perform synthesis and analysis working at the conceptual level

What we offer

  • Ability to advance your career in a top 20 ASX
  • Competitive salary and bonus with awesome Suncorp employee benefits
  • Flexible working arranging arrangements

If this sounds like you, apply online today. Contact Meenu Arora on (02) 8121 3269 if you require any further information after reviewing the position description.

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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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