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Apply now Job no: 638123
Work type: Permanent Full Time
Location: Melbourne - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD
Categories: Call Centre, Contact Centre, Team Member, A 3


Inbound Sales Specialist

The Role

Your role as an Inbound Sales Specialist is to connect our customers with new and better products and services to meet their needs. Our customers have worked hard for their lifestyle and we want to help them protect their today and tomorrow, and it makes us feel good to help them! You will enjoy delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions

Hours

Monday - Friday (Start) 8am - 10am - (Finish) 4pm- 6pm

Key Responsibilities

Receiving a high volume of calls regarding multiple insurance products you will be:

  • Delivering a seamless customer experience on various insurance products that provides value for our customers
  • Identifying the appropriate insurance policies to meet customer requirements
  • Achieve customer sales and service targets set for all customer segments
  • Advocate customer propositions to create value for customers through products and services under multiple brands across banking, wealth, life, personal and commercial insurance

Skills & Experience

  • Experience in delivering high quality customer solutions within required timeframes
  • Experience in a sales role or knowledge of the sales process
  • Good problem solving and negotiation skills
  • Effective interpersonal and communication skills (written & verbal)
  • Computer literacy and navigation skills

Benefits

  • Up to 25% off insurance, Banking, superannuation
  • Study Support, Employee Referral Program ($600), Years of Service Recognition
  • 25% off the best premium across personal insurance brands and products

About the Company 

  • Think Big – We shoot for the stars. We make things easy. We strive to do better. 

Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets, employing over 14,500 people. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand.

Culture

Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.

If this role sounds like the challenge you have been looking for please submit an application online today. For a confidential discussion please call our resourcing partner Ali Hatam on 02 8226 9659.

 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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