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Apply now Job no: 638118
Work type: Permanent Full Time
Location: Wellington
Categories: Insurance, Team Member, NZ-B4-B8

Claims Consultant

About Us:

Suncorp Group is home to some of Australia and New Zealand’s biggest and most trusted names in insurance, banking and superannuation including market leading brands Vero and Asteron Life. This is a place where you can make a difference in our customer’s lives through the work you do. We are down-to-earth and open and our focus is firmly on what you do, not when and where you work. Outcomes matter. Positively impacting the community is important to us

The Role:

We are looking for a highly motivated Claims Consultant with experience in Motor insurance, ideally dealing with total loss claims to be part of our Motor Resolution team.  This role is dedicated to the needs of our customers, you will really get to know them and build strong relationships in order to manage claims.   This role will see you effectively manage a portfolio of motor claims to ensure that an exceptionally high standard of customer service is achieved and maintained and that effective claims outcomes are reached

Key Responsibilities:

  • Managing customer interactions when it comes to Motor Claims
  • Liaising with claims supply and supply partners to facilitate claims appointments
  • Proactively developing and maintaining relationships with internal and external business partners

Required qualifications/experience:

  • To be successful in this role you will be resilient
  • Outstanding customer service and relationship building skills
  • Your work experience will demonstrate that you have a good working knowledge of insurance, total loss claims and an understanding of general insurance principles
  • Flexibility is required as you will be in a rostered shift from 8:00am to 6:30pm Monday to Friday.


If you are seeking a long term sustainable career, Suncorp will provide you with the tools to develop your career and invest in the future.  You will benefit from joining a dynamic team who are motivated and professional about what they deliver to clients, with a strong focus on execution and who are afforded autonomy and accountability in their day to day work. 

If this sounds like you, apply online today

Advertised: New Zealand Standard Time
Applications close: New Zealand Standard Time

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