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Apply now Job no: 638081
Work type: Permanent Full Time
Location: Brisbane - Inner Suburbs & CBD, Brisbane - Outer Suburbs
Categories: Banking, Team Member, A 3

Customer Host

Customer Service Host – Brisbane's First Suncorp Concept Store – Carindale Westfield


Be a part of the most exciting financial services team!

  • Are you technologically savvy?
  • Can you think outside the box?
  • Do you enjoy making a difference in customer's lives?
  • YES? Then keep reading!


We have just launched something a little different, Our customers' needs have changed and WE CARE, so we've created a space where simplicity, flexibility, technology and design converge to help us build deeper relationships with our customers that creates value for their everyday. This store will house a fully functional financial services space, where we can cater to a wide range of customer needs through our portfolio of brands. If you would like to see more about the store check-out this video  https://vimeo.com/201782322

Why You?

  • You have proven customer experience skills, you listen to the customer, you think like the customer and you are passionate about helping the customer.
  • You like to take action and deliver – ensuring the customers' needs are always met.
  • You are curious and have the courage to try new things, be different and learn
  • You enjoy a constantly changing environment
  • You thrive on change and will challenge the status quo to come up with innovative ideas and new ways of doing things.
  • You are a problem solver who likes to think outside the box and use your creativity.

The Role

You will work in an innovative customer service environment exploring each customer's unique needs and thinking creatively to connect with them and provide solutions to their needs. The needs will span across many differing financial services and brands, allowing you to connect the customer to the right product the first time around. The role holds an importance on managing a suite of offerings for the customer and the ability to identify which best suit the customer needs.

The Specific Details

You'll be providing customers a convenient, interactive 7 days a week experience working in a rotating roster. This role does require you to be available for weekend work. The solutions you would be providing customers will vary between banking, insurance, with knowledge across a various network of brands such as Suncorp, AAMI, APIA & GIO. You'll have great work life balance with the ability to swap shifts and have some weekdays as rostered days off.

  • Store is based in Westfield's Carindale
  • Excellent employment benefits
  • Ongoing training & development
  • Diverse and inclusive environment
  • Competitive Salary Package
  • Weekend availability is a requirement

Are you keen to become part of our innovative customer service environment? If your answer is YES, click apply or contact our resourcing partner on 0282269659.

Closing date for applications is 28th September 2017

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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