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Apply now Job no: 638049
Work type: Flexible Part Time
Location: Sydney - Outer Suburbs
Categories: Banking, Team Member, A 3

Sales and Service Banking Consultant – Burwood


Be a part of the most exciting financial services team!

  • Are you technologically savvy?
  • Not afraid to think differently?
  • Do you enjoy making a difference in customer’s lives?
  • Join a brand that is growing in New South Wales.

YES? Then keep reading!


Suncorp is embarking on an aggressive growth journey in New South Wales and we are about to launch something a little different. Our customers’ needs have changed and we’ve listened, so we’re creating a space where simplicity, flexibility, technology and design converge to help us build deeper relationships with our customers that creates value for their everyday. This store will house a fully functional financial services space, where we can cater to a wide range of customer needs through our portfolio of brands.

We have a pipeline of future investment planned to cement our position as a lead financial services offering in the NSW market and are looking for candidate to help us fulfil this exciting ambition.

Why You?

  • You have proven customer experience skills, you listen to the customer, you think like the customer and you are passionate about helping the customer.
  • You like to take action and deliver – ensuring the customers’ needs are always met.
  • You are curious and have the courage to try new things, be different and learn.
  • You enjoy a constantly changing environment.
  • You thrive on change and will challenge the status quo to come up with innovative ideas and new ways of doing things.
  • You are a problem solver who likes to think outside the box and use your creativity.

The Role

You will work in an innovative customer service environment exploring each customer’s unique needs and thinking creatively to connect with them and provide solutions to their needs. The needs will span across many differing financial services and brands, allowing you to connect the customer to the right product the first time around. The role holds an importance on managing a suite of offerings for the customer and the ability to identify which best suit the customer needs, this will be facilitated via Outbound Telephony and assisting customers when attending the store.

Day to day duties may include:

  • Light Cash Handing.
  • Outbound Telephony to connect with customers.
  • Assisting customers with Digital Banking alternatives (Online, ATM & Self Service).

The Specific Details

You’ll be providing customers a convenient, interactive experience. The solutions you would be providing customers will vary between banking, insurance, with knowledge across a various network of brands such as Suncorp, AAMI, APIA & GIO. You’ll have great work life balance.

  • Located in Burwood
  • Part time position available (15 hours per week)
  • Excellent employment benefits
  • Ongoing training & development
  • Diverse and inclusive environment
  • Competitive Salary Package

We are looking for vibrant people seeking to be a part of an exciting growth agenda, centred on the customer experience. If this sounds like you, click apply or contact are Resourcing Partners at Hays Talent Solutions on 02 8226 9659.

Reference: 638049

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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