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Find Suncorp Careers on:

Apply now Job no: 636028
Work type: Max Term Full Time
Location: Sydney - Inner Suburbs & CBD
Categories: Call Centre, Insurance, First Line Leader, Pay Band 5

Leader, Life Claims


  • Sydney location
  • 8 month contract opportunity
  • Lead one of our Life Claims Team


Our Culture:

This is a place where you can make a difference in our customer's lives through the work you do. We are down-to-earth and open and our focus is firmly on what you do, not when and where you work. Outcomes matter. Positively impacting the community is important to us and you can give back through fundraising, volunteer days and grants.

The Role:

The purpose of the Leader role is to provide purposeful leadership and direction to create a high performing team environment, build team engagement and elevate the customer experience.

You will Lead a team within our Life Claims department.

This is a 8-month contract opportunity.

Key responsibilities:

  • Drive performance of the team that delivers team results against the strategy.
  • Motivate, develop, empower and engage team members to drive results and create a high performing team.
  • Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives are met.
  • Collaborate with Technical Advisor to identify and implement development opportunities for team members.
  • Analysis of data and reports to identify trends to drive improvement in performance.
  • Actively participate in continuous improvement projects
  • Identify opportunities to improve systems, processes and claims management strategies.
  • Build, enhance and maintain quality relationships with all internal and external customers.

Required qualifications/experience:

  • 5 years' experience leading a team of people or demonstrated abilities to lead and engage others – essential
  • Experience in Personal Injury Management
  • Degree in business, Commerce or related field -Desired
  • Diploma of Personal Injury Management -Desired
  • Financial knowledge sufficient to interpret and analyse reports relevant to area of responsibility
  • Excellent communication skills
  • Excellent time management skills


If you are seeking a long-term sustainable career, Suncorp will provide you with the tools to develop your career and invest in the future.

You will benefit from joining a dynamic team who are motivated and professional about what they deliver to clients, with a strong focus on execution and who are afforded autonomy and accountability in their day-to-day work.

If this sounds like you, apply online today.



Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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